Get Well, Stay WEll
Our commitment to your satisfaction
At SoWell, we fully stand behind our products and are committed to making sure our customers are pleased with their purchase. Founded by Dr. Alexandra Sowa, a dual board-certified Internal and Obesity Medicine physician, SoWell takes pride in offering science-backed supplements designed specifically to support metabolic health and enhance your wellness journey.
Return Policy
To ensure the quality, safety, and integrity of our supplements, we cannot accept returns on opened or unopened products. This policy helps us maintain our commitment to providing only the highest quality supplements to our customers.
Incorrect Orders
If you received incorrect items, please contact support@getsowell.com within 7 days of delivery with your order number and details about the discrepancy. We'll work quickly to resolve the issue.
Product Satisfaction
If you're unsatisfied with a product for any reason, please reach out to us at support@getsowell.com. Our team is committed to ensuring you have a positive experience with SoWell products and will work with you to find a solution.
Damaged Products
If your order arrives damaged, please email us at support@getsowell.com within 7 days of receiving your package. Include your order number and photos of the damaged items, and we'll promptly send a replacement.
More Questions?
Contact Us
Email: support@getsowell.com
Response time is typically within 1-2 business days
At SoWell, we're committed to supporting your health journey every step of the way. If you have any questions about our products or policies, we're here to help!